Errors were encountered while processing: /tmp/apt-dpkg-install-Y9q8bG/04-firefox_1%3a1snap1-0ubuntu2_amd64.deb

[kjxbyz]

Description

Unpacking ruby3.0-doc (3.0.2-7ubuntu2.10) over (3.0.2-7ubuntu2.8) ...
Errors were encountered while processing:
 /tmp/apt-dpkg-install-Y9q8bG/04-firefox_1%3a1snap1-0ubuntu2_amd64.deb
needrestart is being skipped since dpkg has failed
E: Sub-process /usr/bin/dpkg returned an error code (1)
Error: Process completed with exit code 100.

Platforms affected

• Azure DevOps
• GitHub Actions - Standard Runners
• GitHub Actions - Larger Runners

Runner images affected

• Ubuntu 20.04
• Ubuntu 22.04
• Ubuntu 24.04
• macOS 13
• macOS 13 Arm64
• macOS 14
• macOS 14 Arm64
• macOS 15
• macOS 15 Arm64
• Windows Server 2019
• Windows Server 2022
• Windows Server 2025

Image version and build link

Image: ubuntu-22.04
  Version: 20250406.1.0
  Included Software: https://github.com/actions/runner-images/blob/ubuntu22/20250406.1/images/ubuntu/Ubuntu2204-Readme.md
  Image Release: https://github.com/actions/runner-images/releases/tag/ubuntu22%2F20250406.1

Is it regression?

https://github.com/PicGuard/PicGuard/actions/runs/14262759865/job/39977821784

Expected behavior

Workflow is running normally

Actual behavior

It took more than 30 minutes and finally failed.

Repro steps

https://github.com/PicGuard/PicGuard/actions/runs/14420139076/job/40441651963

https://github.com/PicGuard/PicGuard/actions/runs/14420139076/job/40441651980

[Prabhatkumar59]

Hi @kjxbyz - Thank you for bringing this issue to our attention. We will look into this issue and will update you after investigating.

[kishorekumar-anchala]

Hi @kjxbyz

I believe this issue may be due to the kernel. A new kernel version is scheduled to be rolled out this week. I will inform you once it has been completed. Thank you!

[kishorekumar-anchala]

Hi @kjxbyz - Could you please recheck with new image version and confirm ?

[kjxbyz]

@kishorekumar-anchala It works for me. Thank you!

https://github.com/PicGuard/PicGuard/actions/runs/14518110944